The Saudi arms request will likely lock Riyadh and Washington into a close military relationship for 20 more years.

After hours: SAIC beats Street; Collective Brands reports weak sales.

As state-owned insurance companies scramble to get their act together, third party administrators need to be more efficient to justify their existence.

Glen Tullman discusses the health IT provider's acquisition of Eclipsys.

Auto crashes are a leading cause of death for children. Here's how to keep yours safe.

The U.S. has lost more than money.

This is a great chance to get hands on with the joys of BPM. If you’ve ever been curious to know what BPM technologies can do for your business then this is a great way to find out..

Find out more

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After hours: Morgan Stanley and NovaGold shares rise; ABM Industries disappoints.

Global experience has shown privatizing helps turn around unwieldy national railroads. India must follow suit.

The former American idol contestant adds writer to his resume.

Some hospitals make colossal profits. Are they running a tight ship--or using monopoly power to overcharge patients? It's not a discussion hospitals want to have.

Cultural and regulatory differences create challenges for such firms.

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The 20,000 square foot property is largest newly constructed condo on the market.

Ashok Sinha dared Bharat Petroleum to look beyond its master--the government. His legacy will continue to take shape after he leaves.

So here’s some food for thought…

Your business process has been sliced,  diced, optimised, maximised, tweaked, fine tuned and finally installed back into your business. You could be forgiven for thinking that you’ve covered all your bases and that you are optimised to within an inch of your life.

It very possible that you’ve missed a fundamental weak link in the chain… you supervisor.

Yes the supervisor, lets take a closer look at a stereo-typical profile of this role. Your supervisor has spent many years learning how the business runs on a day to day basis. He or she has intricate knowledge of how your widget or service is put together, but does that make him a manager? Being a manager and being a smart operator are very different skills.

So how do you equip your ’smart operator’ to start managing properly and keep your business close to its SLA’s? Synoptic Consulting have an approach to supervisory effectiveness that covers just this. They equip supervisors with the vision, the tools and the skills to keep processes (and your business area) highly optimised.

More details can be found at

Supervisory Effectiveness_commprint

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For the third year in a row, Intalio BPMS has won the best Business Process Management  (BPMS) category at Infoworld.

If you’d like to know more about how you can leverage Intalio in your business, drop me a line.

Check out the award here.

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1. Taking the Guess Work out of Business Process Improvement Workshop Here’s a great offer for senior managers who are...
2. BPMN Training in Sydney Intalio are running a BPMN and BPM training workshop in...
3. Business Process Mapping on steroids The guys at Synoptic have released a great new...

Who was the most ethical businessman in India in the 17th century? Which was the Buddhist Monastery that had the most savvy business strategy? Such questions pertaining to Indian business and economic history will soon be explored in a series of books being brought out by Penguin. Gurcharan Das, author and former P&G India chairman, is the general editor for the project. Malini Goyal caught up with Das on a Saturday evening to understand the project.

But expect headwinds if Beijing continues to subsidize its rural economy.

After hours: HP bests Dell's offer for data storage firm; Netezza tops Street.